The definition of a guide will vary depending on the perspective of someone who is asked for an opinion. The definition of a guide will be different if asked to a tourist, travel agency, and guide itself.
- according to Witson (US tourists)
“A guide must provide information about many things such as history, culture, social and politics and make it comfortable.”
- according to Waskito (travel bureau manager):
“A guide must provide good, interesting and useful services to tourists and be polite and pleasant.”
- according to Jhony (guide):
“A guide must serve tourists with all his heart and heart and have technical skills.”
Material that must be known by a Guide
In carrying out the duties and responsibilities as a guide, a person who works as a travel guide must master various things related to the profession he is engaged in. The following are some material that must be mastered by a person who is a guide
- Foreign Language (especially English)
In order to explain tourism objects easily understood by foreign tourists and able to create pleasant conversations, a guide is required to master a foreign language. The most common foreign language that must be mastered by a guide is English. But this does not rule out the possibility for a guide to master other foreign languages such as Japanese, Korean, Mandarin, French, and Latin / Spanish
- Recognize the terrain of attractions
In order to be able to notify information about attractions visited, especially about history. What is the background, folklore, myths, and various other things that concern the tourist attraction visited by tourists. The guide should also know alternative roads towards the tourist attraction with the aim of providing an alternative way to travel to the tourist objects visited if the public roads that are often passed occur traffic jams and other things.
- Indonesian History
Tourists, especially foreign tourists, are very interested in knowing the history of Indonesia, especially the provinces / cities from the location of these attractions.
- Socio-cultural circumstances
The guide must be able to explain the culture of the people in the area visited. Regarding typical foods, traditional events, dances, traditional clothes, traditional cloths, the livelihoods of the surrounding community, and various other things regarding customs and culture that are formed in the area around the tourist attraction.
When I was a tour guide, there were a number of things to consider regarding ethics or manners. The things that must be considered are:
- dress modestly
- techniques for talking to tourists
- be polite and not lazy
- speak clearly
- have the direction of the discourse (conversation)
- using simple but clear sentences in giving exposure to a tourist attraction
- insert humor (does not offend certain races, tribes, religions or individuals)
- Tourist culture
Knowing the character of each tourist so that it is easy for the guide to behave. The country of origin of tourists will influence the culture and habits of these tourists. The culture of tourists from America and Europe will be different when compared to the culture of tourists from Japan, Korea, and China. American and European tourists will tend to be more free in dressing and have no obstacles when visiting tourist attractions with minimal clothing and tend to choose beach and nature attractions. While Japanese, Korean and Chinese tourists tend to dress modestly and closed and visit the location of tourism objects that are thick with culture from an area.
- Culinary knowledge
A Guide should know the typical foods of the area. Each region will have special food and most tourists are interested in trying extreme culinary or just local traditional food that has never been tasted by tourists.
- Ship schedule
The guide should know about the schedule of ships coming and going. So that the guide can estimate and plan tourism activities.